Meerkat is a social app that helps users get support from other users when they encounter something on their smartphone which is unsafe or just unfamiliar. With Meerkat, you can shake your phone to snap a screenshot, doodle to point to the problem, and receive support from your contacts and from volunteers.
Download the app from the Google Play Store.
This video shows off its capabilities.
Mendel, Tamir, and Eran Toch. “Meerkat: A Social Community Support Application for Older Adults.” CHI Conference on Human Factors in Computing Systems Extended Abstracts. 2022. Link.
Mendel, Tamir, Roei Schuster, Eran Tromer, and Eran Toch. “Toward Proactive Support for Older Adults: Predicting the Right Moment for Providing Mobile Safety Help.” Proceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies 6, no. 1 (2022): 1-25. Link.
Mendel, Tamir, Debin Gao, David Lo, and Eran Toch. “An Exploratory Study of Social Support Systems to Help Older Adults in Managing Mobile Safety.” In Proceedings of the 23rd International Conference on Mobile Human-Computer Interaction, pp. 1-13. 2021. Link.
Mendel, Tamir, and Eran Toch. “My mom was getting this popup: Understanding motivations and processes in helping older relatives with mobile security and privacy.” Proceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies 3, no. 4 (2019): 1-20. Link.