I am happy to announce that a new paper, “Crowd logistics: understanding auction-based pricing and couriers’ strategies in crowdsourcing package delivery” was accepted to the Journal of Intelligent Transportation Systems: Technology, Planning, and Operations. The paper was headed by the post-doctoral fellow in the lab, Dr. Amit Rechavi. The study analyzes the strategies of couriers working for a package delivery startup in Israel. We show how they used strategic spatial behaviours to maximize their profit, and provide some guidelines to the future design of package delivery crowdsourcing systems.

 

Abstract: The growth of electronic commerce generates significant demand for the delivery of personal goods. Crowdsourcing applications have the potential to create more flexible alternatives to existing package delivery services. However, the success of these applications is strongly related to the strategies of the crowd couriers, which are not well-understood in the current literature. In this paper, we analyzed data from a real-world crowdsourcing application that uses an auction-based mobile app to deliver small packages in urban, suburban, and intra-metropolitan areas. Our analysis reveals the spatial strategies of crowdsourced couriers, which are correlated with delivery pricing and the courier’s experience. The couriers with strong relationships with specific customers create ongoing trust relations, which makes deliveries over medium distance routes financially reasonable for those couriers. We discuss how our findings can help to maximize package delivery markets and crowdsourcing markets in general by supporting the couriers’ strategies.